Returns and Refunds

All payments made to Premium Custom Shipping Boxes are considered final and non-refundable.

If the error was made by Premium Custom Shipping Boxes, a replacement order will be processed at no cost to the customer. Any claims of defective or incorrect product must be made within 3 business days of receipt. Non-defective returns that have been authorized by Premium Custom Shipping Boxes must be shipped and returned within 7 days; shipping charges for returning merchandise shall be paid by the customer.

All prices are offered in U.S.D. (U.S. Dollar) The payment for the order will be in that revenue currency.

Order Cancellation Policy

The following criteria must be met before the cancellation of the order is permitted:

• Cancellation of the order within 4 hours of receiving the proof without additional charge ($30) and 10% deduction from the total order amount.
• The user requests cancellation of the order; the original proof must be received in writing.
• Any cancellation of an order within a four (4) hour period after having approved a proof will be charged a $30 cancellation fee and will incur a 10% deduction of the total order price.
• Cancellations made more than 24 hours after proof approval will be subject to a charge of 50% of the total order value.
• Orders cannot be cancelled after they have entered production.

Timelines for Production, Shipping and Delivery

The timelines for the production of your order begin upon receipt by Premium Custom Shipping Boxes of the payment for the product and the final content (or artwork) approval. Estimated delivery dates are only an estimate and not guaranteed.

Premium Custom Shipping Boxes is not liable for any delays caused by weather conditions, shipping carriers, customs clearances, or any other circumstances beyond the control of Premium Custom Shipping Boxes. If the customer does not provide an accurate or complete shipping address, this may result in additional shipping fees.

Limitation of Liability for Content Errors

Customers are responsible for reviewing and approving the final proof of their order. Premium Custom Shipping Boxes is not responsible for any errors that occur once the final proof has been approved, including but not limited to: spelling, grammar, font selections, color variations, and size discrepancies.

Limitation of Liability

Under no circumstances shall Premium Custom Shipping Boxes and its affiliates and/or partners be liable for any indirect, incidental, or consequential damages, including, but not limited to, loss of data, profits, revenue, or business opportunities as a result of the customer's use of the Premium Custom Shipping Boxes website or products.